Frequently Asked Questions

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#1 Ami Yuy on 12 years ago

[b]Updated: July 8, 2011[/b]

[b]General Site:[/b]
[INDENT]- Site Rules
- Site Staff
- Can I change my username?
- Can I delete my account?
- What if I'm being harassed?
- Marketplace
- How to Search[/INDENT]
[b]Photos:[/b]
[INDENT]- How to Upload Photos
- Managing Photos
- Photo Size Requirements/What if my pictures won't upload?
- Adding an Album
- Managing Albums[/INDENT]
[b]Costumes:[/b]
[INDENT]- How to add a costume
- How to add photos to a costume
- Managing Costumes
- How to make costume thumbnails[/INDENT]
[b]Events:[/b]
[INDENT]- How to add an event to your profile
- How to add an event to a costume
- How to add a photo to an event[/INDENT]
[b]Forums:[/b]
[INDENT]- How do I search the forums for already existing threads?
- Signature Rules
- Posts not showing up?
- What can someone do if they can't post in the forums?
- What to do about duplicate posts?
- What if a thread is in the wrong place?/Needs to be closed?[/ [/INDENT]
[b]Wig Store/Cosplay.com Shopping:[/b]
[INDENT]- Frequently Asked Questions
- What should someone do if they are having problems with a Wig Store/Cosplay.com Shopping order?[/INDENT]

----------------------------------------

[b][u]General Site:[/u][/b]

[b]Site Rules:[/b]
Available under the dark purple "Info" button and also at: [url]http://www.cosplay.com/info/rules/[/url]

[b]Site Staff:[/b]
[url= http://www.cosplay.com/showthread.php?t=195801]See here.[/url]

[b]Can I change my username?[/b]
"We don't change usernames. There are many databases running on the site, and a username change is more than just flipping a switch in vBulletin, it requires modifying tables and entries in many, many sections of the databases whereby the usernames are placed directly into pre-cached database entries to speed the servers up quite a bit.

Additionally, as mentioned earlier, because of the commercial nature of cosplay we do not allow username changes so that a user cannot hide from customers simply by re-creating their identity.

The fee idea was proposed a long time ago due to the fact that we were seriously getting overrun by people changing their names three, four times on a whim. It is not in place, probably won't be, and so therefore is not even an issue." - [url=http://forums.cosplay.com/showpost.php?p=1855509&postcount=15]Admin[/url]
NOTE: There have been times when Admin has done batch username changes in the past, however it is [i][b]very rare[/i][/b].

[b]Can I delete my account?[/b]
[url=http://www.cosplay.com/showthread.php?t=198338]See here.[/url]

[b]What if I'm being harassed?[/b]
From the [url=http://www.cosplay.com/rules/]site rules[/url]:
"11. If anyone is harassing you or you notice them breaking the rules, please send a PM or email to the site administration and it will be looked at."
[url=http://www.cosplay.com/showthread.php?t=195801]Staff List[/url]

[b]Marketplace:[/b]
[url=http://www.cosplay.com/showthread.php?t=173193]See here.[/url]

[b]How to Search:[/b]
[url=http://www.cosplay.com/showthread.php?t=201249]See here.[/url]

[b][u]Photos:[/u][/b]

[b]How to Upload Photos:[/b]
1) Click on the light purple [url=http://www.cosplay.com/user_photos.php]Photos[/url] button.
2) Click on [url=http://www.cosplay.com/user_photos.php?sub=upload]Upload Photos[/url].
3) In the "Gallery" dropdown menu choose which album you want to put it in (to create albums see below).
4) In the "Costume" dropdown menu choose which costume you want to link it to (to create a costume see below).
5) In the "Event" dropdown menu choose which event you want to link it to (to add an event see below).
6) Browse your computer for the photo you want to upload. It must be on your computer, it cannot be just on the internet.
7) Enter whatever information you want, none is required but it is nice to have.
8) Click "Add Photos".

[b]Managing Photos:[/b]
1) Click on the photo.
2) Click on the "Edit" button.
3) Make your changes.
4) Click "Edit the Photo".

[b]Photo Size Requirements/What if my pictures won't upload?:[/b]
[url=http://www.cosplay.com/showthread.php?t=227284]See here.[/url]
- If your photos won't upload, please make sure they are under the maximum size requirements and are in the correct file format as listed in the thread above.

[b]Adding an Album:[/b]
1) Click on the light purple [url=http://www.cosplay.com/user_photos.php]Photos[/url] button.
2) Click [url=http://www.cosplay.com/user_photos.php?sub=albums&do=add]Add New Album[/url].
3) Enter an Album Name and a description (optional).
4) Click "Add the Album".

[b]Managing Albums[/b]
1) Click on the light purple [url=http://www.cosplay.com/user_photos.php]Photos[/url] button.
2) Click on [url=http://www.cosplay.com/user_photos.php?sub=albums]Album List / Edit Albums[/url].
3) To Edit - click the pencil and paper icon. To Delete - click the red circle with the - sign.

[b][u]Costumes:[/u][/b]

[b]How to add a costume:[/b]
1) Click the dark purple [url=http://www.cosplay.com/costumes/]Costumes[/url] button.
2) Click on the "Add New Costume" button.
3) Enter information.
4) Click "Submit".

[b]How to add photos to a costume:[/b]
1) Find the photo in your gallery [Click the "My Gallery" link on the upper right]
2) Edit the photo.
3) Choose the costume from the dropdown list.
4) Click "Edit the Photo".

[b]Managing Costumes:[/b]
1) Click the dark purple [url=http://www.cosplay.com/costumes/]Costumes[/url] button.
2) Click on [url=http://www.cosplay.com/cosplaycp.php]Add Costumes[/url].
3) Use the list below each costume or the - & + icons to change the costume.

[b]How to make costume thumbnails:[/b]
1) Use a photo editing program such as Microsoft Paint or Adobe Photoshop and create a 200x200 document
2) Resize or crop a photo of either you in the costume or if you made it for someone, them wearing it to the 200x200 size
3) Save as a JPEG and upload to the costume by following the steps for Managing Costumes above and then clicking on the current icon or ? in the Icon column.

[b][u]Events: [/u][/b]

[b]How to add an event to your profile:[/b]
1) Click the dark purple [url=http://www.cosplay.com/calendar/]Calendar[/url] button.
2) Locate the event by either scrolling down or clicking the previous or next year's buttons at top.
3) Click on the Event.
4) Click on "Add to Planner".

[b]How to add/remove an event to a costume:[/b]
1) Follow the steps for Managing Costumes above.
2) Click on Events.
3) Click on Events.
4) Click the small + icon next to the event name to add it or the trash can to remove it.

[b]How to add a photo to an event:[/b]
1) Follow the steps for Managing Photos above.
2) In the dropdown menu for "Costume" choose the costume's name. Variants are not shown, but they are shown in order of most recently added.
3) Click "Edit the Photo".

[b][u]Forums:[/u][/b]

[b]How do I search the forums for already existing threads?[/b]
1) In the Forums area click the "Search" button.
2) Enter search terms.
3) Click "Go".

[b]Signature Rules:[/b]
- Your text signature should not be larger than 8 lines of normal text.
- That includes empty lines.
- Images do not work in signatures - they were disabled a long time ago due to abuses by members.
[url=http://forums.cosplay.com/showthread.php?t=79457]See here.[/url]

[b] Posts not showing up? [/b]
It is possible you are getting caught in the spam filter for new accounts. It is catching about 99% of the spam (spam reports have gone from about 30-40 per day to almost zero), but also catching a few valid posts. The mods have to manually check through them and see what's spam and what's not so please be patient if you can't find a post you made.
Also [url=http://www.cosplay.com/showthread.php?t=195766]see here[/url].

[b]What can someone do if they can't post in the forums?[/b]
Most likely their activation e-mail ended up in a bulk or spam folder. PM [url= http://www.cosplay.com/showthread.php?t=195801]Admin or a moderator[/url] and they can fix it for you.

[b]What to do about duplicate posts?[/b]
Use the "Report Bad Post" button (red & white underneath avatar) on it to have a moderator take care of it.

[b]What if a thread is in the wrong place?/Needs to be closed?[/b]
[url=http://www.cosplay.com/showthread.php?t=128327]See here.[/url]

[b][u]Wig Store/Cosplay.com Shopping:[/u][/b]

[b]Frequently Asked Questions:[/b]
[url=http://shop.cosplay.com/kbase/]See here.[/url]

[b]What should someone do if they are having problems with a Wig Store/Cosplay.com Shopping order?[/b]
[url=http://shop.cosplay.com/kbase/general-questions/contacting-customer-support.html]See here[/url].

#2 *Shiva* on 12 years ago

Awesome compilation, Ami! ^^

#3 mYsTeRyMirage on 12 years ago

Thank you. This helped alot. Guess I'll have to wit till I can change my user name.^^

#4 Michi on 12 years ago

Thank you for taking the time to do this. ^^ I'll sticky it for easy access!


[QUOTE=mYsTeRyMirage]Thank you. This helped alot. Guess I'll have to wit till I can change my user name.^^[/QUOTE]

But you just joined and this is your first post! I hope this was your change rather than you asking now, because it wouldn't be a big deal to just get a new account right now. :bigtu:

#5 Ami Yuy on 12 years ago

[QUOTE=Michi]Thank you for taking the time to do this. ^^ I'll sticky it for easy access![/QUOTE]
My pleasure. ^^ Gave me something to do while bored in class yesterday. :P Thanks for the sticky!

#6 mYsTeRyMirage on 12 years ago

[QUOTE=Michi]Thank you for taking the time to do this. ^^ I'll sticky it for easy access!




But you just joined and this is your first post! I hope this was your change rather than you asking now, because it wouldn't be a big deal to just get a new account right now. :bigtu:[/QUOTE]

How do I do that?

#7 Michi on 12 years ago

[QUOTE=mYsTeRyMirage]How do I do that?[/QUOTE]

You just sign up for a new account like you did at the beginning. ^^; If you have more questions about it, feel free to PM me so we can try to keep this thread pretty clear for other users.

#8 TransurrealisTristan on 12 years ago

I've tried doing so to add A-Kon to my thingie for my account and it doesn't allow me to.>_< What do I do then?

#9 Ami Yuy on 12 years ago

Looks to me like you got it to work - I see A-Kon under your name. ^^

#10 Rosieal on 11 years ago

It's such a shame they are not allowing username changes yet, but I'll patiently wait. ^_^

#11 Usachan on 11 years ago

I'm sure this question has been asked before, but in case it hasn't been
asked...is there any chance of getting flags put up under usernames again?

#12 Ami Yuy on 11 years ago

[QUOTE=Usachan;1653163]I'm sure this question has been asked before, but in case it hasn't been asked...is there any chance of getting flags put up under usernames again?[/QUOTE]
It has been asked in [url=http://forums.cosplay.com/showthread.php?t=98473]this thread[/url] (which I see you have replied to), but no answer has been given at this time.

I cannot say one way or the other if they will be coming back, but I assume it is a similar occurrence as with the [url=http://forums.cosplay.com/showthread.php?t=98513]Convention Planner[/url]'s disappearance, as the back-end update of the forum software has forced Admin to redo all of the custom code and stylings which he had in place.

#13 Usachan on 11 years ago

Thank you for at least giving me some sort of idea of what's been going
on. I am sorry that the Admin has so much on their hands and have to
work on. I trust they are doing what they can and hope for the very best.

#14 trupnoi_25 on 11 years ago

eh... how do i upgrade my account? cause when i was trying to put some stuff for my reference and items and such.... but i get this message:

"You are attempting to use a feature that requires upgrading your account."

so how do i go about upgrading my account?

#15 *Shiva* on 11 years ago

You can't. . . yet. Admin is still working on that stuff, and a lot of the options in the costume cp are not accessible by anyone. Right now, the whole costume database thing is still really a beta release.