Canon EOS Rebel t2i help. (trouble focusing)

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  • I'm having issues with my camera focusing. When in AF, the gears just whirl and do not move much. It sounds like its jammed. When I try to just focus it manually, it's still blurry, but I really don't have a problem moving the lens. I guess it's just broken, but I have no idea where to even get a new lens. And I know it's probably going to cost $200-300 to replace for a $700 camera I barely used too. :'I

    My questions are, has this ever happened to anyone? Any tips or do you know where I can get a cheap new lens? Can I send it to Canon to fix for me?

    I originally purchased this from Walmart online and I did not purchase the insurance. The only camera repair place near me has a terrible reputation and very bad reviews, so I don't want to go there... But I am considering it as a last resort.

    Thanks for any help! I have no idea how to camera. :'I

  • The kit lenses are generally about $100. to replace, or less. If it is under warranty, or even if it isn't, try calling up Canon and see if they will repair it free of charge. If not, I would just try to find a new kit lens. Often times if this is just the lens that came with the camera, it is very cheap used or a friend might give it to you for free if they have since replaced it with something better.

    Check the contacts of the lens and the pins in the camera's lens mount to make sure both are clean and there isn't any objects, dust, etc. Make sure the lens is properly installed in the mount, locked in and not loose or able to wiggle very much.

  • Hi WinterEffect,

    Sorry for your problems.

    Also sorry about asking the most basic of questions before I try to help more.

    I have no idea what your experience level with a camera is.

    So don't be mad or offended if these seem like silly questions,

    Here goes;



    a)You have tried other lenses on the body to make sure it is the lens?



    b)You have made sure that AF/ MF switch on the lens is set to what you need?



    c)With switch set to MF on your lens, you know it's the small focus ring very close to the lens which works the focus and not the big zoom ring.



    d)You are aware that when the switch is set to AF on the lens, you should not try to turn the front focus ring as this lens will not overide the auto focus and can harm damage the gears.



    that being said, I have heard of some problems with that lens, nothing crazy, just a few others mentioning AF problems.

    I also have the 18-55mm which came with an Canon xsi I purchased a while back. you might be able to pick one up used for <100 or just invest in another better lens.



    ps- I always get the cheap insurance on tv's and electronics over 300 in value. It's like 20-30 bux. I had a tv out of warranty go bad and they cut me a check for the original price , no questions asked. Just sayin.



    I have thought of selling my lens as I don't really need it that much.

    Do you have the 18-55mm IS or the newer 18-55mm IS II?

  • [QUOTE=Access;4669803]The kit lenses are generally about $100. to replace, or less. If it is under warranty, or even if it isn't, try calling up Canon and see if they will repair it free of charge. If not, I would just try to find a new kit lens. Often times if this is just the lens that came with the camera, it is very cheap used or a friend might give it to you for free if they have since replaced it with something better.



    Check the contacts of the lens and the pins in the camera's lens mount to make sure both are clean and there isn't any objects, dust, etc. Make sure the lens is properly installed in the mount, locked in and not loose or able to wiggle very much.[/QUOTE]



    That's a good idea, I may give Canon a call. I need my camera for a con early June though. So I hope the repairs won't take too long. And the camera is clean, my boyfriend just reminded me that I had dropped the camera right on the lens so I'm pretty sure that's what did it. P: But it worked afterwards.. I dunno.





    [QUOTE=FlashBlitzen;4669865]Hi WinterEffect,

    Sorry for your problems.

    Also sorry about asking the most basic of questions before I try to help more.

    I have no idea what your experience level with a camera is.

    So don't be mad or offended if these seem like silly questions,

    Here goes;



    a)You have tried other lenses on the body to make sure it is the lens?



    b)You have made sure that AF/ MF switch on the lens is set to what you need?



    c)With switch set to MF on your lens, you know it's the small focus ring very close to the lens which works the focus and not the big zoom ring.



    d)You are aware that when the switch is set to AF on the lens, you should not try to turn the front focus ring as this lens will not overide the auto focus and can harm damage the gears.



    that being said, I have heard of some problems with that lens, nothing crazy, just a few others mentioning AF problems.

    I also have the 18-55mm which came with an Canon xsi I purchased a while back. you might be able to pick one up used for <100 or just invest in another better lens.



    ps- I always get the cheap insurance on tv's and electronics over 300 in value. It's like 20-30 bux. I had a tv out of warranty go bad and they cut me a check for the original price , no questions asked. Just sayin.



    I have thought of selling my lens as I don't really need it that much.

    Do you have the 18-55mm IS or the newer 18-55mm IS II?[/QUOTE]



    a.) This is the only camera and lens I have. xD



    b.) Yes



    c.) Yes



    d.) Yes. Like I said above, I just remembered I dropped it and I'm pretty sure that's what did it in. I'm a derp. :U



    And ok. I'm going to try to see if Canon will repair it for cheaper than just replacing it. I can't really go to Walmart because its my fault it's broken. Otherwise perhaps I could post in the market place and see if anyone is willing to sell me an old lens. I don't need anything fancy because I'm not a professional.



    The only insurance they offered me was $100 and I was already paying so much for the camera. I knew I'd regret not getting it though.



    I have no idea if its new or old.. How do you tell?

  • [QUOTE=WinterEffect_;4669883]
    I have no idea if its new or old.. How do you tell?[/QUOTE]

    I'm sure it's new. Like you said though, a good dropping probably did it in.
    Too bad you can't just use it to manual focus.

    It is probably the 18-55mm EF-S IS II

    I was going to add something then I noticed a sticky pertaining to a zero solicitation policy.
    Sorry for that.